Effective Date: 27 January 2026

1. Who We Are

Simgology is a UK-based sole trader business providing astrology, tarot, numerology, and spiritual consultation services.

Data Controller:

Simge Haksal Unutmaz

United Kingdom (Registered in England & Wales – sole trader)

For privacy-related inquiries:

📩 haksalsimge@gmail.com

---

2. What Personal Data We Collect

We may collect and process the following personal data:

• Full name
• Email address
• Date, time, and place of birth
• Mobile number (for WhatsApp delivery where applicable)
• Booking information
• Information voluntarily shared during consultations
• Payment details (processed securely via Stripe – we do not store full card details;
  Stripe acts as an independent data controller for payment processing)

If you subscribe via Substack, your email address is processed by Substack in accordance with their Privacy Policy.

We do not intentionally collect data from individuals under 18.

---

3. How We Use Your Data

Your data is used to:

• Deliver purchased services
• Schedule and conduct consultations
• Process payments
• Communicate regarding bookings
• Maintain accounting and tax records
• Comply with legal obligations

We do not sell, trade, or rent your personal data.

---

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

• Contractual necessity – to deliver services you purchase
• Legitimate interest – business communication and service management
• Legal obligation – tax and accounting compliance

Where required, we rely on your consent (e.g., newsletter subscription).

---

5. Third-Party Service Providers

We use the following service providers:

• Stripe (payment processing)
• Substack (email subscription platform)
• Zoom / Microsoft Teams (live consultations)
• WhatsApp (audio delivery where applicable)

These providers process data under their own privacy policies and in accordance with applicable data protection laws.

Where personal data is transferred outside the UK, it is protected through UK adequacy regulations or Standard Contractual Clauses (SCCs) where applicable.

---

6. Data Retention

Personal data is retained only as long as necessary to:

• Deliver services
• Fulfil legal and tax obligations
• Maintain business records

Accounting records may be retained for up to 6 years in accordance with UK law.

Consultation notes are stored securely and are not shared with third parties.

---

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction
• Request erasure (where legally possible)
• Restrict processing
• Object to processing
• Withdraw consent (where applicable)
• Lodge a complaint with the ICO (Information Commissioner’s Office)

ICO website: https://ico.org.uk

To exercise your rights, please contact: haksalsimge@gmail.com

---

8. Data Security

We take reasonable technical and organisational measures to protect your personal data.

However, no digital system can be guaranteed to be completely secure.

---

9. Cookies

Simgology may use basic technical cookies necessary for website functionality.

If analytics tools are introduced in the future, this policy will be updated accordingly.

Users may disable cookies through their browser settings. However, some parts of the website may not function properly.

---

10. Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on the official Simgology website.